Privacy policy

Privacy Policy

Effective Date: February 2, 2026

At Ambiensi, your privacy is central to our mission of creating a better home environment. This Privacy Policy describes how we collect, use, and disclose your Personal Information when you visit or make a purchase from ambiensi.com (the "Site").

1. Contact Information

Transparency is our priority. If you have questions about our privacy practices, wish to exercise your data rights, or have a complaint, please contact our Data Protection Officer at:

  • Email: info@ambiensi.com

  • Phone: +49 1636837113

  • Business Address: Frankfurter Allee 216, 10365, Berlin, Germany

  • Response Time: We aim to respond to all privacy-related inquiries within 48 hours.

2. Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

  • Device Information: Collected automatically via cookies and pixels. Includes browser version, IP address, time zone, and how you interact with the Site.

  • Order Information: Collected directly from you to fulfill our contract. Includes name, billing address, shipping address, payment information (processed securely through Shopify), email address, and phone number.

3. Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:

  • We use Shopify to power our online store.

  • We use Google Analytics to understand customer behavior and improve the shopping experience.

  • We may share information to comply with applicable laws and regulations or to protect our rights.

4. Behavioural Advertising & Opt-Out

We use your Personal Information to provide targeted advertisements we believe may be of interest to you. You can opt-out of these services at any time:

5. Your Rights (GDPR & CCPA)

Whether you are a resident of the EEA (under GDPR) or California (under CCPA), you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. To exercise these rights, please contact us at info@ambiensi.com.

6. Cookies

We use cookies to optimize your experience, remember your preferences (like currency and cart items), and provide functional security. You can manage cookies through your browser settings, though blocking them may impact Site functionality.

7. Changes & Complaints

We may update this policy periodically to reflect changes in our practices. If you are not satisfied with our response to a privacy complaint, you have the right to lodge your complaint with your local data protection authority.